Terms of Service

1. Description of Service

Revepod is a SaaS platform that helps photography and creative studios manage their business operations, including quotations, payment tracking, contract signing, event scheduling, team communication, reference documents, deliverables, album drafts, and client communication (including via integrated third-party channels such as WhatsApp).

2. Eligibility

You must be at least 18 years old and capable of entering into a binding contract under the Indian Contract Act, 1872 (or the equivalent law of your jurisdiction) to use the Service. If you are creating an Account on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration & Studio Workspaces

• You must provide accurate and complete information when creating an Account and keep it up to date.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account.
• If you create a Studio workspace and invite team members, you are responsible for the actions of those team members within your workspace and for managing their level of access (including access to client data, event schedules, and payment information).
• Studio workspaces may designate one or more administrators. Administrators are responsible for managing users and configuring the workspace; Revepod is not responsible for internal management decisions or unauthorized actions taken by designated administrators within your workspace.
• We reserve the right to suspend or terminate Accounts that violate these Terms.
• Each Studio's data is logically isolated from other Studios using the Service.

4. Subscriptions, Trials, and Payment

• Revepod may offer a free trial period and/or a founding-member early access program with locked-in pricing, as described at the time of sign-up. Founding-member pricing, once locked in, will not increase for the duration specified at enrollment, subject to continued active subscription.
• Subscription fees are billed monthly or annually depending on the plan selected, in advance, via our payment processor (Razorpay) or other supported payment methods (including UPI).
• Prices are subject to change with at least 30 days' notice to existing subscribers. Fee changes will not apply to a billing period you have already paid for.
• Plan upgrades take effect immediately, with charges pro-rated for the remainder of the current billing period.
• Failure to pay may result in suspension, downgrade, or read-only access to your Account until payment is resolved.
• See our Refund & Cancellation Policy for cancellation and refund terms.

5. Your Data and Client Data

You retain ownership of all data you upload to the Service, including your own business data and data relating to your clients ("Customer Data"), such as client contact details, event details, photographs, quotations, contracts, and financial records.

You are solely responsible for ensuring you have the necessary legal rights, consents, and disclosures from your own clients to collect, store, and process their personal data (including photographs and payment-related information) within Revepod, in accordance with applicable law, including India's Digital Personal Data Protection Act, 2023 ("DPDP Act") where applicable.

With respect to Customer Data, we act as a data processor; you (the Studio) act as the data controller/fiduciary. We will process Customer Data only as necessary to provide the Service, on your instructions, or as required by law.

We will not sell Customer Data, and we will not access, use, or disclose Customer Data except: (a) to provide and maintain the Service; (b) with your consent; (c) as required by law; or (d) to investigate suspected violations of these Terms.

We apply reasonable technical and organizational safeguards to protect Customer Data, appropriate to its sensitivity, but we do not guarantee absolute security. You are responsible for maintaining your own backups where the Service does not provide automated backup for a given data type.

6. Contracts, E-Signatures, and OTP Verification

Revepod may allow Studios to send contracts to their clients for electronic signature via an OTP (one-time password) verification flow.

You are responsible for ensuring that any contract sent, and the manner in which it is executed, complies with applicable law in the jurisdiction(s) where you and your clients operate, including requirements for valid electronic signatures.

Revepod provides the OTP verification mechanism as a tool to support execution of agreements between you and your clients; Revepod is not a party to, and assumes no liability arising from, the content or enforceability of any contract executed through the Service.

You are responsible for retaining your own copies of executed contracts as required by law or your business practice.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose;
• Upload content that infringes the intellectual property, privacy, or other rights of any person, including your clients;
• Attempt to gain unauthorized access to the Service, other Studios' workspaces, or our systems;
• Use the Service to store or transmit malicious code, spam, or unsolicited bulk communications;
• Interfere with or disrupt the integrity or performance of the Service;
• Resell, sublicense, or provide access to the Service to third parties outside the normal use of your own Studio workspace, without our written consent;
• Use the Service to harass, threaten, or unlawfully surveil any person.

8. Third-Party Integrations

The Service integrates with third-party tools, including but not limited to Razorpay (payments), WhatsApp (client communication), Google (sign-in, and optional Google Sheets sync), and email delivery providers. Your use of these integrations is also subject to the applicable third party's own terms of service and privacy policy. We are not responsible for the availability, performance, or practices of third-party services.

9. Intellectual Property

The Service, including its software, design, branding, and underlying code, is owned by Revepod Technologies LLP and protected by applicable intellectual property laws.

These Terms do not grant you any rights to our trademarks, logos, or brand assets, except as necessary to use the Service as intended.

You retain all rights to Your Content (as defined in Section 5). You grant us a limited, non-exclusive license to host, process, transmit, and display Your Content solely to provide, maintain, and improve the Service for you.

10. Service Availability

We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free access. We may perform maintenance, update features, or temporarily suspend the Service where reasonably necessary. We are not responsible for issues arising from your device, network, or third-party services you connect to Revepod.

11. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, to the maximum extent permitted by law. Revepod is a business management tool and is not a substitute for professional legal, accounting, or tax advice. You are responsible for verifying that contracts, quotations, and financial records generated or stored through the Service meet your legal and regulatory obligations.

12. Limitation of Liability

To the maximum extent permitted by law, Revepod shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, revenue, goodwill, or data, arising from your use of or inability to use the Service. Our total aggregate liability for any claim relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold Revepod harmless from any claim, loss, or damage (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) Your Content, including any failure to obtain necessary consents from your clients; or (c) your violation of any law or third-party right.

14. Communications from Revepod

Using the Service means you'll receive certain administrative messages from us — including account, billing, security, and service-announcement communications. These are considered part of the Service and are not optional in the way marketing emails are; you may still opt out of purely promotional communications where offered.

15. Complaints About Your Use of the Service

If we receive a complaint from a third party (including a client of yours) about your activity on the Service, we may forward that complaint to the primary email address on your Account so you can respond directly. Forwarding a complaint does not constitute a finding by us that any violation occurred.

16. Account Inactivity

We reserve the right to suspend or terminate Accounts that are both unpaid and inactive for a continuous period of 90 days. Where an inactive, unpaid Account is terminated, associated data may be permanently deleted, subject to the same export window described in Section 17 below.

17. Termination

You may cancel your subscription at any time through your Account settings or by contacting us at revepod.app@gmail.com.

We may suspend or terminate your Account for violation of these Terms, non-payment, extended inactivity (see Section 16), suspected illegal activity, a valid government or legal request, or conduct that risks harm to the Service, other Users, or us.

Upon termination, you may lose access to your Account. We will provide a reasonable window (at least 30 days, unless legally prohibited or the Account was terminated for inactivity under Section 16) during which you may export your data before it is deleted from active systems. Data may persist in backups for a limited additional period.

18. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes affecting your rights via email and/or an in-app notice, with at least 30 days' advance notice where practicable. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at revepod.app@gmail.com with a description of the issue and your desired resolution. Any disputes not resolved informally shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

20. Contact

For questions about these Terms, contact us at:

Revepod Technologies LLP (LLPIN: ADC-2765)

Registered address: 560, 1st Cross, 1st Main, SVG Nagar, Vijayanagar, Nagarbhavi, Bangalore - 560072, Karnataka, India

Email: revepod.app@gmail.com